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Q: I want to duplicate a multiple partition disk
drive.
A: From
the "Greystone Standard Jobs" screen select "Smart Copy". The target
drive will contain the same partition structure as the source drive.
The partition sizes on the source drive will be adjusted to fit onto
the target drive. For example, given a source drive with three
partitions using 40%, 35% and 25% of the disk, the target drive will
also be partitioned with three partitions that use 40%, 35% and 25%
of the disk. When a FAT16 partition on a target disk will be larger
than 2 GB, the partition is limited to 2 GB and additional
partitions are allocated on the target drive. If more control over
partitioning is desired, press the key from the Greystone
Standard Jobs screen to go to the User Jobs screen and create a new
user job, where all the partition allocations can be controlled by
the user.
Q: What
happens if an error is detected on a target drive or source drive
during the duplication process?
A: If the error is detected on the source drive,
the duplication process will halt and an error box with the detected
error will be displayed. If the error is detected on a target drive,
the drive is disabled and the duplication process continues. At the
end of the duplication process the drive with the error is reported
as a bad drive and the error is logged to the log file if error
logging is enabled.
Q: When should I connect the disk drives to the D-105?
A: Greystone
Data Systems recommends starting the D-105 and waiting for the
"Greystone Standard Jobs" screen to appear before connecting the
master and target drive(s).
Q: When I duplicate my Windows 95 1.6 GB disk
drive to a 6 GB disk drive, I end up with three partitions on the 6
GB disk drive. I only want one partition on the 6 GB disk drive.
What should I do?
A: Your Windows 95 1.6 GB disk is formatted with the 'FAT16'
file system. The FAT16 file system supports partitions up to 2 GB.
When duplicating the FAT16 file system, the target disk is
automati-cally partitioned into 2 GB partitions. In other words, a 6
GB disk will be partitioned into three 2 GB partitions. This is a
limitation of the FAT16 file system. A possible solution is to
obtain the FAT16- to-FAT32 converter from the Microsoft ® Web site
and upgrade the source disk drive to the FAT32 file system. The
FAT32 file system will support a single partition on any size disk
drive.
Q: I want to
duplicate NTFS or Windows 2000, can I do it?
A: Yes. The NTFS partitions
on the target disk drives will be the same size as the partition on
the source drive. The remaining space on the target drive is
available for allocation using FDISK or Disk Administrator. Target
drives must be the same size, or larger than the source drive. If
the target drives are the same model and same physical geometry as
the source drive, then it is recommended that the 'Mirror Copy' mode
be used for the duplication.
Q: I want to duplicate NTFS
to targets that are larger in size than the master drive and expand
the partition size. Can I do this?
A: This can only be accomplished with the optional
"NTFS Smart Option". That software will allow copies to larger
drives, expands the NTFS partitions proportionally, and copies
only the data in the NTFS partition. Contact Greystone Sales to
purchase this option.
Q: How do I contact
Greystone Data Systems?
A: For Technical Support call: (510) 429-5848 Monday -
Friday 8:00 a.m. to 5:00 p.m. PST For Sales, call: (510) 429-5848.
To order by Fax call: (510) 429-5844
Q: How
do I activate a Smart Option?
A: Press <F5> to activate
the Smart Option menu screen. Using the up and down arrow keys
select the Smart Option you want to activate. Press the spacebar
to activate the Smart Option. When the Smart Option Key
entry box appears, enter the Smart Option Security Key 8-digit code
and press the enter key. If the Smart Option Key is correct,
a checkmark will appear in the box next to the selected Smart
Option.
Q: How do I
get a Smart Option Key?
A: When the Smart Option Key entry box is
displayed, write down the internal serial number that is displayed
on the bottom line of the box. Write down the serial number that is
on the back of the duplicator, (usually near the power plug). Call
Greystone Data Systems at (510) 429-5848 and ask to speak to the
person responsible for Smart Option sales.
Q: How do I know that my selected Smart
Option has been activated?
A: As the duplicator starts up, the enabled and
disabled Smart Options information box will be displayed. The
operator can activate the Smart Options menu key at any time to
view options that have been enabled.
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